Privacy policy

Privacy Policy

Pujashree Products Global Private Limited (“Company” or “we” or “us” or “our”) is committed to protecting the privacy of every information or data that is collected from the users (“User(s)”) who access our website https://www.pujashree.com (“Website”).

We have developed this policy to inform you of how information about you is collected, used, maintained and transferred by us.

This Privacy Policy forms part of our Terms and Conditions. Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

This Policy is an electronic record in the form of a contract formed under the Indian Contract Act, 1872 between you and the Company, and is published following the provisions of the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and the rules made thereunder. This Policy does not require any physical, electronic, or digital signature.

Application of this Policy 

This Privacy Policy applies to all the Users of the Website. By using our Website as well as engaging with us in any way, you agree to the collection, use, sharing and processing of your information (including Personal Information) in accordance with this Privacy Policy. If you do not agree with the provisions of this Policy, you may opt-out and stop using the Website at any time to prevent further use of the information shared by you. In case you are sharing any Personal Information of any other individual, you confirm that the said individual is aware and has consented to share such information as per the terms of this Policy.

Information we collect

We collect and store certain information about you. This information can be used on its own or in combination with other information that directly or indirectly identifies you (“Personal Information”). Below is a list of types of information (including Personal Information) that we may collect and use about you, in compliance with this Policy:

• Information we use to contact you including physical addresses, e-mail addresses, and phone numbers

• Information we use to identify you, including full name, government ID, Date of Birth, etc.

• Information about finances including bank account details, payment card details, tax information

• Information about the transactions you carry out and the payments to and from your accounts with us including amounts and dates

• Information we get about where you are located, including country and IP address. This may come from your mobile phone or the place where you connect a computer to the internet. It may also include locations where you used your card for payments.

• Information on the devices and technology you use including login data, browser type and version, location, operating system.

• Information about the usage of our Website including metadata

• Information from communications between us including any Personal Information you may share with us in your messages, communication metadata

• Information about you that is in public records and information about you that is publicly available on the internet.

• Any other information you choose to provide to us by visiting and interacting with our Website.

For the avoidance of doubt, Personal Information shall not include any personal information which is anonymised, after which the identifiable data is destroyed. We may also collect and use non-Personal Information to analyze the effectiveness of our Website and to improve our Website. We may collect non-Personal Information through the Website and through cookies.

Sources of collection

We may collect Personal Information about you or your businesses from any of these sources:

• Directly from you when you use our Website, complete a contact form, request marketing communications, participate in surveys, write testimonials or comments, or contact us.

• We collect profile and usage data when you interact with our Website.

• We also collect information through the use of cookies and other internet tracking software while you are using our Website as described in detail in our Cookie Policy

• From third parties:

  • Business partners, service providers, sub-contractors, advertising networks, analytics providers, search information providers, fraud protection services, Payment Service Providers who help us authenticate your identity, improve the quality of our services, promote our services and protect our business.

  • Public information sources such as (without limitation) national company registries

  • Government, law enforcement agencies, authorities and regulatory bodies

Information Use and Legal Basis

Below is a list of the ways that we may use your Personal Information together with the legal basis of processing, where applicable under data protection law.

In cases where we need to process Personal Information for the performance of the contract with you or as required by law and you refuse to provide your information, we may not be able to perform the contract with you and consequently, we may not be able to provide certain services to you.

Newsletters and Communications

We may contact you with newsletters and other marketing information that may be of interest to you. You may opt out of receiving any, or all, of these marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Please note that we may still send you transactional messages related to the services even after you have opted out of receiving marketing communications.

Sharing Information with Third Parties

We will only share your information with the third parties listed below for the purposes described above:

• Trusted third-party agents, partners, suppliers, and service providers who assist us in providing the Services/ Products to you and are only permitted to use your information according to the purposes specified in their agreement with us. These third parties include website hosts, data hosts, cloud software providers, IT providers, identification verification providers, sub-contractors, delivery partners, customer support providers, payment processors, financial institutions, financial advisors, legal advisors, auditors, and insurance companies. These partners are required under law and contract to keep your Personal Information confidential and secure.

• Government or public agencies, law enforcement authorities, regulators or any other entity having appropriate legal authority for receipt of your Personal Information, if required or permitted by law or legal process or if we believe that such action is necessary to comply with the law, to protect the security or integrity of our business, our Website and/or Services and to protect the safety of the users of our Services.

• We may disclose your Personal Information to a third party who acquires any part of our business, whether such acquisition is by way of merger, consolidation, divestiture, spin-off, or purchase of all or a substantial portion of our assets.

• From time to time, we may share reports with the public that contain anonymized, aggregate, de-identified information and statistics.

We may share Personal Information with our current and future affiliates. Our affiliates may use your Personal Information in a manner consistent with this Privacy Policy. We do not rent, sell, or disclose any Personal Information about you with other people or non-affiliated entities, except with your consent, or to provide services you have requested.

Retention of Your Personal Information

We will retain your information (including Personal Information) only for as long as necessary to fulfill the purposes for which it was collected, consistent with applicable law. This retention period allows us to comply with our legal obligations, resolve disputes, enforce our agreements and study customer data as part of our own research. 

To determine the appropriate retention period, we take into consideration the amount, nature, and sensitivity of the Personal Information, as well as the purposes for which we process it. We also assess whether we can achieve those purposes through other means.

Security

The security of your Personal Information is important to us. We implement suitable access control measures to safeguard the information you entrust to us, preventing its loss, misuse, unauthorized access or disclosure, alteration, and destruction, addressing threats from both external and internal sources.

We further restrict access to your Personal Information to such employees, agents, contractors, and other third parties, who require access for legitimate business purposes. These authorized individuals will process your Personal Information solely based on our explicit instructions and are bound by confidentiality obligations.

If you have selected a password or other login credentials that grant access to our Website, it is your responsibility to take all reasonable measures to maintain the confidentiality of this information. You should not share your password or login credentials with any other individual.

Please be aware that no method of transmission over the internet, or method of electronic storage is fully secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. If you become aware of any breach of security or privacy, please contact us immediately at legal@pujashree.com.

International Transfers

Information collected while you use the Website including your Personal Information, may be transferred to, and maintained on, computer systems located outside of your state, province, country or other governmental jurisdiction where the data protection laws may be different from those of your jurisdiction.

Please note that we may transfer the information, including your Personal Information, to such different jurisdictions and process it there. In order to provide adequate protection for the data transfer, we have in place contractual arrangements in respect of such transfers. By utilizing our Website and/or services, you authorize the international transfer of your data, to our jurisdiction, and to other locations where we and/or our service providers operate. Note that we store all platform data in the India only.

Link To Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party websites or services. The Company will not be accountable or responsible for any breach or misuse of data committed by any such third-party websites.

Your rights

Under applicable privacy regulation, you may have some or all of the following rights in respect of your Personal Information:

• to obtain a copy of your Personal Information together with information about how your Personal Information is processed;

• to rectify inaccurate Personal Information;

• to erase your Personal Information in limited circumstances where it is no longer necessary in relation to the purposes for which it was collected or processed;

• to restrict processing of your Personal Information;

• to object to the processing of your Personal Information;

• to withdraw your consent, at any time, where you may have provided it for the collection, processing and transfer of your Personal Information for a specific purpose.

In addition to the above, you have the right to lodge a complaint to the Data Protection Board.

To exercise these rights you may contact us either by emailing us at legal@pujashree.com or addressing it to our office at C-40 Block-1, Dayal Complex Okhla Industrial Estate Phase 2 New Delhi 110020.

We may ask you for additional data to confirm your identity and for security purposes, before disclosing the information requested by you. If you would like to submit a request on behalf of another individual, you may do so by providing proof of authorization by the individual to submit such a request on their behalf. We reserve the right to charge a fee where permitted by law. We may also decline to process requests that jeopardize the privacy of others, are excessive, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a limited period of time for record-keeping, accounting and fraud prevention purposes. 

Children’s Privacy

We do not knowingly collect Personal Information from children under the age of 18. Our Website is not addressed to minors. If you are a parent or guardian and you learn that your children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under the age of 18 without verifiable parental consent, we will take steps to remove that information from our servers.

Limited Liability

The Company will not be responsible for any privacy or data breach done by its service partner or third-party websites. Further, we shall not be held responsible for any loss, damage, or misuse of your Information, if such loss, damage, or misuse is attributable to any event that is beyond the reasonable control of the Company including, without limitation, sabotage, fire, flood, explosion, acts of god, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of the Company (“Force Majeure Event”) and which the Company is not able to overcome.

At any point of time, our liability for any loss arising from a particular transaction carried out by you through the Website shall not exceed the consideration paid by you for that particular transaction.

Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our website.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are commonly used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies and similar tracking technologies for various purposes, including:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate around the website and use its features.

• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited. This helps us improve the website’s performance and user experience.

• Functional Cookies: These cookies allow the website to remember choices you make, such as language preferences and customization settings, to provide a more personalized experience.

• Analytical Cookies: We use third-party analytical tools that set cookies to gather information about the use of our website. These cookies help us understand how visitors interact with our website, which pages are most popular, and other usage patterns. We use this information to improve our website and user experience.

Third Party Cookies

We may also use third-party cookies, such as those from Google Analytics, to collect statistical information about your use of our website. These cookies are used to analyse and optimise the performance and user experience of the website. The information collected is aggregated and does not personally identify you.

Cookie Settings

You may also manage your cookie settings via your browser settings.

Here, you may clear or block specific cookies, such as third party cookies, or all cookies. However, if you block all of the cookies that we use, it may affect your user experience.

To adjust your cookie settings via your browser, you should go to your browser settings.

If you choose to clear all cookies, your website and your website preferences may be lost, including your ability to opt-out of enabling cookies as this function itself requires the placement of a cookie on your device.

Consent to Cookies

We may provide you the option to select your cookie preferences through a cookie banner, via which you can adjust your cookie preferences. You may revoke the use of non-essential cookies at any time through the cookie banner. You may also decline the use of non-essential cookies.

Advertising Cookies Opt-out

To learn more about how to opt out of targeting and advertising cookies, you can go to the Network Advertising Initiative page, and the Digital Advertising Alliance’s Consumer Choice page. These opt-out tools are provided by third parties, and not us. As such, We do not not control or operate these tools or the choices that advertisers and others provide and are not responsible for the information provided.

Other User-tracking Technologies

Tracking pixels, also known as web beacon, marketing pixel, conversion pixel, retargeting pixel, and sometimes just pixels are like cookies but differ in that they are a small snippet of HTML that allows us to gain insights for marketing purposes. Unlike cookies, tracking pixels have the ability to send information directly to a web server.

Tracking pixels allow us to learn more about interest in our website and products by providing data on use numbers, time and date of web visits and web page usage.

It is not possible to opt-out of tracking pixels. However, because tracking pixels are used together with cookies, you may limit their usage by deleting cookies or adjusting your cookie settings.

Contact Us

If you have any questions or concerns about our Cookie Policy or your privacy, please contact us.

Changes To This Privacy Policy

This Privacy Policy is effective from the date of its publication on the Website and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on the Website.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Questions or Concerns

If you have questions or concerns regarding privacy using our Website, please contact us at: legal@pujashree.com. The details of our Grievance Officer are as under:

Name: Mr. Gouransh

Address: C-40, First Floor, Dayal Complex, Gate No 2, Okhla Phase 2, New Delhi 110020

Contact Number: 8376800882

E-mail ID: legal@pujashree.com